News - Whangarei Accessible Housing Trust

Frequently Asked Questions

Tenants FAQs Where are the properties located? All over Whangarei – some in Glenbervie, Te Kamo, Kensington, Tikipunga, Onerahi, Central Town, Ruakaka and Maunu. The Trust also has 7 properties in South Auckland. Who are the Property Managers? The Whangarei Assessible Housing Trust employs Assure Rentals to be the Property […]

Before you move in

Your tenancy agreement A tenancy agreement is a contract between a landlord and a tenant. It records all the key things that a landlord and a tenant have agreed to about the tenancy. You will be asked to sign a tenancy agreement before you move into your new home. This […]

Moving in

Please complete the following steps when you move into your new home with the Whangarei Accessible Housing Trust: Inspection Assure Rentals, will be your Tenancy Managers. They will work with you to complete a property inspection report when you move in. This describes the condition of your home at the […]

Paying your Bond and Rent

Bond You need to pay a bond of up to four weeks’ rent at the beginning of your tenancy. We will lodge your bond payment with the government’s Tenancy Services. Rent Paying your rent Your rent will need to be paid one week in advance. Please make sure you pay […]

Taking care of your home

Having a pet If you would like to have a pet you will need to get written approval from us and please discuss this with Assure Rentals as your first port of call. Your home and surroundings need to be suitable for a pet and you will need to take […]

Cleaning your home

Please keep your home clean. You can use the guide below to help you. The guide will also be used by your Tenancy Manager when they inspect your home. Cleaning guide Bathroom After every shower, please clean the shower floor area with the broom provided for this purpose. This is […]

Inspections

Assure Rentals will inspect your home during your tenancy and will work with you to arrange a time and date that suits you. Assure Rentals will use the cleaning guide to evaluate your home when it’s inspected. At the inspection Assure Rentals will check that your home is in good […]

Repairs

We maintain our homes to a high standard. Please let Assure Rentals know if there are repairs needed and they will contact and arrange contractors to carry out the work. We will take responsibility for repairs to properties and undertake to respond to and assess tenant requests. All urgent repairs […]

Being a good neighbour

Please be a good and considerate neighbour and be aware and respectful of your behaviour, noise and the use of shared areas. Sorting out problems There may be times you don’t agree with your neighbours even if you usually get on well. First try and speak to your neighbour about […]

Moving out/Vacating the Property

We intend that our homes are long term rentals for as long as the person with a disability wishes to live there. If you decide to move out, you need to give Assure Rentals 21 days’ notice in writing. The letter needs to include the address of the property and […]