The Trust is committed to getting feedback from our tenants to ensure that their needs are being met and finding out whether there are things we could do to make the tenants homes as user friendly for their disability needs as possible. In order to ensure we are getting this feedback, we embark on a round of Tenant Surveys every two years and really value the tenant’s participation in these so we know how each individual tenant is enjoying living in their home. These surveys capture very valuable information for the Trust so we know that we are “going the extra mile” for our tenants. Please check out “The Extra Mile” page for some examples of developments we have made for our  tenants following on from information gathered during these surveys 🙂